Meet Our Team
  • Dr.
    James Mack
    Dr. James Mack, originally from Philadelphia area, graduated from the University of Pennsylvania Veterinary School in 1975 and joined private practice in the Philadelphia area. In 1978 he moved to Ticonderoga when he married his wife Noel. Recognizing the need, he began his own veterinary practice, the Ticonderoga Animal Hospital.
  • Dr. Katie Alexander

    Dr. Katie Alexander is an upstate New York native and excited to return to the area and serve the animals of Ticonderoga! Dr. Alexander has had a lifetime love for animals and was drawn to the profession by her desire to help pets live their longest, healthiest lives. She is returning to New York after spending the last 12 years in southeastern Idaho enjoying skiing, mountain biking and caring for all kinds of animals. She is a friendly, compassionate and skilled veterinarian. She previously operated a mobile veterinary clinic providing comprehensive in-home care to dogs, cats, goats, horses, cows and even a raccoon! Dr. Alexander has a bachelor's degree in Mechanical Engineering from Clarkson (go Golden Knights) and earned her doctorate of Veterinary Medicine from Ross University. She will be joined in Ticonderoga by her 3 geriatric bird hunting dogs, one beautiful orange and white cat, her 3 year old human daughter, 4 year old human son and a very patient and loving husband!

  • Noel Mack
    Noel Mack is also a Philadelphia native, relocating to this area in 1977, initially she worked in a local hospital as a Medical Technologist. Once the animal hospital was founded, she joined her husband as office manager, animal handler and technician. In addition to the animal's placed in their care at the hospital, the Macks have four pit bulls and two cats. Noel's hobbies are animals, gardening and knitting. Presently she works as the hospital's office manager, overseeing daily operations.
  • Jordan Millington
    Jordan Millington is our full time animal handler. He lives in Ticonderoga, where he was born and raised! He began working at TAH during his sophomore year as an after school job. He graduated in 2013 and has been working full time since. He enjoys concerts in his spare time.
  • Kathleen Heath
    Kathleen Heath, our receptionist, has been at TAH since 2106. She has lived in Schroon Lake with her husband for 6 years and grew up in North Creek. She has a 10 month old son, a 13 year old stepson, and a 4 and 1/2 year old Shepard mix, Nico. They all love spending time outdoors; hiking, fishing, camping and kayaking.
  • Jilllene Oritiz
    Jilllene Ortiz, our receptionist, has been at TAH since 2016. She grew up in Ticonderoga. She has also lived in Phoenix, AZ. She relocated back to Ticonderoga to raise her kids. She has a love for music, traveling, camping, and animals.

Office Hours

Monday:

8:00 AM-5:30 PM

Tuesday:

8:00 AM-5:30 PM

Wednesday:

8:00 AM-5:30 PM

Thursday:

8:00 AM-5:30 PM

Friday:

8:00 AM-5:30 PM

Saturday:

Closed

Sunday:

Closed